Refund & Cancellation Policy

Vaanii is a subscription service billed monthly or yearly through Razorpay. This page explains how cancellations and refunds work.

Cancelling your subscription

You can cancel anytime by emailing monkwisemedia@gmail.com from your account email. Cancellation stops future billing — you keep access to Vaanii until the end of the billing period you’ve already paid for, and you won’t be charged again after that.

Refunds

• First-time subscribers: if Vaanii isn’t working for your business, you can request a full refund within 7 days of your first payment, by emailing us with your account details.
• Renewals: once a monthly or yearly renewal has been charged, that period is non-refundable — you can still cancel to stop future renewals.
• Duplicate or failed-service charges: if you were charged in error, or double-charged due to a payment issue, email us and we’ll refund the incorrect charge in full.

How refunds are processed

Approved refunds are issued to your original payment method through Razorpay, typically within 5–7 business days of approval, depending on your bank.

Contact

To cancel a subscription or request a refund, email monkwisemedia@gmail.com with your registered business name and email.