Every customer replied to in 3 seconds. Even at 2 AM.
Vaanii reads, answers, qualifies and books — on your own WhatsApp number or Instagram account, in Hindi and English, while your team sleeps.
No app for your customersWorks on your existing number or accountLive in a day
Handling WhatsApp & Instagram conversations for 200+ Indian businesses.
“Hi, price kya hai? Kal chahiye tha…”
A missed message is missed money.
- 5 minutes. That’s how fast an enquiry goes cold. After that, they’ve messaged three competitors too.
- 4 in 10 WhatsApp and Instagram enquiries to small businesses never get a reply at all.
- Nights & Sundays are when people actually have time to shop — and when nobody’s at the phone.
“Namaste! 3 options aapke budget mein — pehla ₹13,999… trial kal 4 PM free hai, book kar doon?”
Set it up once. It works every shift after that.
Vaanii connects to WhatsApp and Instagram and answers from your own number or account — your name, your tone, your catalogue.
Connect your number
Link your WhatsApp number, Instagram account, or both, through Vaanii. Keep your chat history.
Feed it your business
Upload your catalogue, price list, FAQs and calendar. Vaanii learns what to say and what to never say.
Go live — and watch
It replies, qualifies, shares links, books slots, and hands the tricky ones to a human with full context.
Everything a good salesperson does — on every chat at once.
Instant replies, 24/7
Vaanii first response under 3 seconds — at midnight, on Holi, during your team’s lunch break. Nobody waits.
Lead qualification
Asks budget, location, timeline — scores the lead and pushes hot ones to your team.
Books appointments
Offers real open slots from your Google or Calendly calendar, confirms, and sends the reminder the day before.
Catalogue & payment links
Shares product cards, prices and a UPI or Razorpay link right in the thread — the sale closes without leaving the chat.
Smart human handoff
Your rules: high value, angry tone, or “talk to someone” — it steps aside and briefs the human.
Broadcasts & follow-ups
Nudges the ones who went quiet, announces a drop or an offer — within WhatsApp & Instagram policy.
Everything, on the Vaanii platform
Every contact, chat, tag and outcome lives in your Vaanii dashboard — full history, charts and requirements, all in one place.
Analytics dashboard
Reply times, resolution rate, revenue attributed, and the questions customers ask most.
Built for the businesses that live on WhatsApp & Instagram.
Turns enquiries into checkouts
Answers “price?” and “COD available?”, shares the product, drops the payment link, recovers the abandoned cart.
Fills the appointment book
Shares services and prices, offers open slots, confirms, and cuts no-shows with a day-before reminder.
Qualifies before you call
Captures budget, location and possession timeline, sends the brochure, books the site visit.
Never misses an admission lead
Answers fee, batch and syllabus questions instantly, books a counselling call, follows up the fence-sitters.
Takes the order and the booking
Shares the menu, takes reservations and catering enquiries, answers timings and location on repeat.
Quotes and schedules the job
Electricians, packers, tutors, event teams — collects the detail, gives a ballpark, locks the slot.
What are the missed chats actually costing you?
Move the sliders. This is a rough estimate, not a promise — it assumes Vaanii recovers about 60% of missed enquiries and 22% of those convert.
≈ 324 enquiries a month you’re not answering in time.
See Vaanii on your own WhatsApp or Instagram.
Tell us about your business and we’ll set up a live, working demo on your own number — not a generic pitch, an AI agent trained on your actual catalogue and prices.
Simple pricing. No lock-in.
Starter
For a single shop or clinic testing the water.
- Unlimited AI messages (inbound)
- Out-of-window follow-ups: 50 / month
- AI reports: 50 / month
- Hindi + English
- Email support
Growth
For a business that runs real sales on WhatsApp.
- Everything in Starter, plus:
- Outbound campaigns: 10 campaigns
- Out-of-window follow-ups: 3,000 / month
- Quick follow-ups: 10,000 / month
- AI reports: 250 / month
- Product catalogue: 50 products
- Share quotations on WhatsApp: 250 / month
- Priority support
Scale
For multi-branch teams and higher volume.
- Everything in Growth, plus:
- Connect up to 3 numbers (extra ₹1,000/mo each)
- Outbound campaigns: 100 campaigns
- Out-of-window follow-ups: 20,000 / month
- Quick follow-ups: 100,000 / month
- AI reports: 2,500 / month
- Product catalogue: 250 products
- Dedicated onboarding manager
- Enterprise APIs on demand
WhatsApp charges Meta a fee per 24-hour conversation window (Instagram doesn’t). We pass those through at cost and show them in your dashboard.
Connects to the tools you already use.
CRM, e-commerce, payments — and enterprise integrations on demand with Scale.
CRM systems
Push qualified leads and full conversation history into your sales pipeline.
IncludedE-commerce stores
Sync inventory, prices and orders with the store you already run.
IncludedPayment flows
Guide customers from chat straight to a UPI or Razorpay checkout.
IncludedEnterprise APIs
Custom CRM, ERP or internal systems connected on demand.
On ScaleThe chats kept selling after closing time.
“We were losing every weekend enquiry. Last month Vaanii booked 34 bridal trials while the store was shut.”
Founder, Kanchi Bridal — Mumbai
“Patients message at midnight. Now they get a real answer and a slot straight away, not at 10 the next morning.”
Smile Studio Dental — Kochi
“Our team stopped copy-pasting the price list forty times a day. Response time went from four hours to seconds.”
Growth Lead, FitFuel — Bengaluru
Questions people ask before starting.
Does it use my own WhatsApp number or Instagram account?
Yes. Vaanii runs on your existing WhatsApp number and/or Instagram account. Your customers see your brand and your name — never ours.
Do my customers need to install anything?
No. It’s the same WhatsApp or Instagram they already have on their phone. Nothing to download, no new app, no link to click.
Which languages does it handle?
Hindi and English, on every plan.
How long until it’s live?
Usually within a day once your number is verified with Meta. We help you through the setup and review your first replies before switching it on.
When does a human take over?
On your rules — an order above a value you set, a frustrated tone, specific keywords, or a customer asking for a person. The chat hands over to your team with the full context attached.
Can I cancel?
Any time, month to month. No annual contract, no exit fee.
Start a conversation that sells itself.
Connect tonight — WhatsApp, Instagram, or both. Wake up to answered chats and booked slots.
Setup in a day · Cancel anytime · No card to start